Feature Suggestions for Maximizer CRM

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  1. Increase the granularity of Security Setup

    Today, we discovered that the ability to opt-in email types is tied to the "Modify System Tables" privilege. This privilege also give the user a number of other rights such as the ability to delete contacts - which we don't want to do. At the moment, I would be happy to have this one piece changed but ultimately, I think it would make sense to have a look at security as a whole in terms of what improvements could be made. For starters, more granularity in general, possibly add field level security and the ability to make changes to more…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  2. File system/one drive support

    I hear you may be working on having local one drive links to maximizer. Please don't do it the dumbest way possible which would be to point a fixed path per user as the root of the local one drive.

    Keep in mind a given will have different paths to OneDrive depending on where they log in. I use two different machines, and my paths to onedrive are different, and not within my control, on these machines.

    Similarly, most of our files are stored in OneDrive libraries, which have different paths on each workstation and are not the same place…

    1 vote
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    0 comments  ·  Integration with other Applications  ·  Flag idea as inappropriate…  ·  Admin →
  3. Being able to import Attendees from Outlook

    Being able to automatically link the attendee's listed in my outlook calendar to the attendees in maximizer (assuming they are already contacts in the address book) would be an ideal feature as it would add an extra link between modules without having to manually update the maximizer meeting.

    3 votes
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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  4. 'Logged into the server successfully...' error

    The following error has occurred previously when using the Outlook integration:

    'Logged into the server successfully, but there was an unknown error processing this request.'

    This error has come up on a least a couple of occasions - saving email to Maximizer, or when just accessing Preferences - but it doesn't make it clear what the problem may be.

    Could the error handling be adjusted in a future update to eliminate this sort of error?

    3 votes
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  5. mobile app Custom View for CS cases

    Ability to customize vie win mobile app, customer service case view

    1 vote
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    0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Sendinblue autoresponder

    This is growing fast and I have had this for five years so far. Good service and customer support.

    1 vote
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability to Opt People into Maximizer Campaign Template Email on Cell Phone Easier

    Hi Maximizer,

    I think that the mobile application is hard to move around in. I really don't like the interface and it is glitchy.

    Also the main reason I would use the mobile application is add new clients to an automated campaign when I am on the road or out of the office in an easy manner.

    Is this possible?

    http://www.marabellafinance.com

    (760) 479-0800

    Thanks for considering my suggestion.

    Chris Marabella - Marabella Commercial Finance, Inc.

    1 vote
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    0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automated Texting Follow Up Feature

    Hi Maximizer,

    Is there a way to create an automated texting feature within Maximizer to follow up or remind clients about appointments.

    This would be a great feature. Or would this be done using Zappier?

    Thanks for the consideration.

    http://www.marabellafinance.com

    (760) 803-6464

    Chris Marabella - Marabella Commercial Finance

    1 vote
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    0 comments  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  9. Allow Adding an Individual to a Template Campaign when in Address Book Tab

    Hi Maximizer,

    I think it is rather cumbersome if you are in an invididual record (address book tab) and you have to click on Email Campaign just to enter someone into an Email Campaign Template. In some of the older versions of maximizer you were able to enter someone in though pushing a button in address book and selecting the individual.

    This was much more convienent.

    Thanks for considering my suggestion.

    http://www.marabellafinance.com

    Cell (760) 803-6464

    Resectfully,

    Chris Marabella - Marabella Commercial Finance, Inc.

    1 vote
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    0 comments  ·  Email  ·  Flag idea as inappropriate…  ·  Admin →
  10. Hi my name is Chris Marabella - Twillio Texting Capability - Should Have Pop Up When Persons Respond

    Hi Maximizer,

    I am with Marabella Commercial Finance, Inc. and use your Maximizer CRM with our direct lenders and clients. We use the Texting feature that works with Twillio. It is very valuable to us for follow up.

    What we don't like about it when some responds to us we really can't know when they do that especially if we send out a large text.

    What I suggest create a popup when someone responds to our text.

    Thanks and let us know if this is something that you will be making better?

    Cell (760) 803-6464.

    http://www.marabellafinance.com

    Thanks,

    Chris Marabella and…

    1 vote
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    0 comments  ·  Integration with other Applications  ·  Flag idea as inappropriate…  ·  Admin →
  11. Leads - Do Not Create Opportunity option

    When using the Leads module you can Convert the entry to an Address Book entry.

    When doing so you are presented the option to create an Opportunity at the same time. There is also the check box available for 'Do Not Create Opportunity'.

    However, there is no option to enable this checkbox by default. This would be useful if you are a business that either doesn't use the Opportunity module, or creates Opportunities manually at a later time.

    6 votes
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    0 comments  ·  Contact Management  ·  Flag idea as inappropriate…  ·  Admin →
  12. Notes Associated Entry - ability to update or move the note from one record to another

    It would be great if we could either update the name in the Associated Entry column in Notes or be able to move it - sometimes things get placed in the wrong area or under the wrong name - it is extremely time consuming and tedious to have to move each one by re-entering all that info!

    3 votes
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    0 comments  ·  Contact Management  ·  Flag idea as inappropriate…  ·  Admin →
  13. Viewing the Calendar when adding an appointment in Customer Service

    It is currently possible to add an appointment when a Customer Service case is selected.

    However, you can't view the Calendar directly when adding an appointment like this.

    This would be useful, for example, when trying to schedule appointments for engineers. Another simple example is just trying to schedule something for your own day - you may want to view the Calendar to see how the day is shaping up in general.

    This was a feature of Maximizer previously but was lost in the move to Web Access.

    The suggestion is for this feature to be returned.

    4 votes
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    1 comment  ·  Customer Service  ·  Flag idea as inappropriate…  ·  Admin →
  14. More control over outloook/office 365 SYnc

    I would like to be able to:
    - Synchronize contacts TO outlook, i never want an outlook contact synced back from maximizer as that seems troublesome .
    - Synchronize Calendar Entries Between outlook and maximizer. Mostly we do calendars in outlook, occasionally edit in maximizer.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Document Management  ·  Flag idea as inappropriate…  ·  Admin →
  16. Ability to attach document/email to multiple companies at one time

    The two options for attaching a document/email (in the Documents section or Outlook integration) require you to choose or lookup companies one at a time. It would be nice to pull up a list in the Address Book and attach the document to all those facilities at one time through a function like Global Edit.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Improve "Delete" option in Opportunities

    In order to remove an Opportunity one must go to Edit and then Delete. When the Delete option is selected there is a Pop-up that says that deleting will cause all of the information to be deleted. It needs to be modified to state that if it is an Opportunity that you are deleting that the information for the Contact will not be deleted. It is very confusing the way it is now.

    1 vote
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    0 comments  ·  Sales Opportunities  ·  Flag idea as inappropriate…  ·  Admin →
  18. Improved readability of dates

    I run a camping booking system on Maximizer. It would be great to be able after keying in the booking days to search and/or read off arrival days for my customers by the day (text) and not by a numeric.
    eg. Arrive: Monday, 26 October 2020, instead of 26October2020. Small issue I know but for me it would be very helpful better able to visualize. :) Tks Ben Barton Mt Barney Wilderness Camping www.mtbarney.com.au

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  19. instant live video chat

    instant live video chat for websites

    1 vote
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    0 comments  ·  Integration with other Applications  ·  Flag idea as inappropriate…  ·  Admin →
  20. Colouring rules for UDF's

    It would be great if we could add colour to a UDF output.

    I have an IF formula that mathmatically checks 2 numeric UDF's to ensure that they have the same value and outputs "PASS" or "FAIL" depending on result.

    I would like to be able to colour the "FAIL" red so that it stands out in the KEY Field allowing my team spot the "FAIL" more easily.

    Hope this gets lots of votes!!

    9 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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