We utilize a VOIP office phone system called 3CX. This system has an app on our iPhones and we are able to call from it and it reads on the call display to the person that is receiving the call as if we are calling from our office phone number.

If we are in the Maximizer app, inside a client record and click the phone number hyperlink, it gives 2 options “Call with Phone” or “Send a text message”.

When I click call from phone it defaults to call from my cell phone number using the default iPhone calling app.

Could the Maximizer app be updated so that it would give the option when I click the hyperlink with the phone number to “Call with Phone” or “Send a text message” or “Call with 3CX”?

At times users need to drive things with the keyword, or a keyword proxy that they can drive with voice recognition like Dragon NaturallySpeaking.

The dialogue that pops up when sending an email is problematic. I have no visual clue as to which option is selected by default, and no way to select between them using the keyboard. I would expect the default option to be highlighted somehow, and if I were to use the up and down arrows that the selected option would change.

Then I could press enter to select the desired option. Also, shortcut keys would be helpful as well is that would make it even easier to use the keyboard and more importantly to drive the dialogue with Dragon NaturallySpeaking.

Ideally, Maximizer would make sure the Outlook add-in works using keyboard and keyboard shortcuts for all features and dialogues that I don't have to use a mouse at all. Maybe by a couple copies of Dragon NaturallySpeaking for your user experience people.

For each phone number, i can configure a number of services - phone, telegram chat, telegram call, whatsapp call, etc.

System wide, i select which services we use with clients, and an associated icon and URL scheme. You would prepolulate with telegram, whats app, skype, the rest are up to us.

On the contact details tab, instead of just a phone icon, which uses the tel: URL shcheme, there are also iconds for skype, telegram, whatever else I set up.

Further, for services not using phone numbers for addressing, they can be listed as "Communications" rather than "PHone" but show up in the same panel for dialing in the details panel. As long as there is a URL scheme, i should be able to press 1 icon and dial or initiate a chat.

A massive improvement would the ability to categorize tasks. David Allen pretty much destroys the idea of using "high/medium/low" to organize tasks (Todos) in https://gettingthingsdone.com/ as it is worse than useless to prioritize/organize tasks this way (just clutter). The productive way to organize them is by context. Sales Call, Admin Task, Project, Waiting For, etc. that I customize to my needs. And please don't tell me to use the task description field for that.

Please add a "Context" or "Category" field, and allow me to provide a string name for it, and a requirement the Context is provided before the tasks can be saved.

Please have the product manager read Getting Things Done.

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