When I receive an e-mail, I try to discipline myself to immediately save it to the record of its sender before I double-click on it in the inbox, and then click-on Reply, Reply-all, or Forward to respond.

But sometimes I forget to first save the incoming e-mail. Sometimes, even if I HAVE saved the incoming e-mail, I may forget whether I have saved it or I haven't.

Instead of searching for the sender's record in Maximizer, then checking the sender's Documents to verify whether or not I'd already saved the e-mail, I typically re-save that e-mail to Maximizer to save myself extra effort and time. That has resulted in a lot of duplicate saves.

If the incoming e-mail showing in the Outlook in-box could be 'ear-marked' once it is saved to the sender's and/or other records' then I would be saved the extra effort and time needed to create a duplicate-save, and that record's Documents would be easier to index.

Being able to add any Maximizer field to a tab would be a great added feature.
IE: Being able to add FROM and TO email addresses to the FILES The files or documents tab would make it much easier to find an email if we could see who the emails are FROM or who the emails are TO.

Example: The same Subject line in an email can appear in Maximizer many times, but some of the emails are TO and FROM Maximizer USERS and others are TO and FROM Maximizer USERS and Maximizer CONTACTS. It would be nice to be able to see this on the files tab.

The desktop version provided keyboard short-cuts to input dates and times, enabling me to keep my hands on the keyboard and my eyes on the screen continuously.

Maximizer LIVE instead forces me to constantly remove my right hand from the keyboard and shift my gaze from the screen to locate the mouse, grab it, find the cursor, move the cursor to the pertinent dialog box, search for the applicable date and time, and click it to make my selections, then return my right hand to the keyboard.

It would be MUCH less-disruptive to my workflow and faster if the capability to short-cut dates by the desktop method, which is 6 digits -- MMDDYY, which Maximizer recognized flawlessly -- were restored.

Also, restoring capability to enter time by keying-in either 3 or 4 digits plus letter 'a' or 'p' -- i.e. 632a for 6:32 AM, or 1234p for 12:34 PM which Maximizer recognized flawlessly would speed things along as well.

The point here is that the operator's hands never leave the keyboard, and his eyes never leave the screen. This improves the operator's concentration and progression from task to task.

I sense that it is young IT professionals' dependence upon the mouse -- resulting from their inability to use a keyboard without looking at it -- that has resulted in the heavily 'mouse-only' operating protocol.

They screwed up. Keyboard expertise that many (most?) older operators possess is not an ability that should be ignored, discouraged, and/or PENALIZED, just because younger developers never developed their own keyboard expertise.

The current automated campaigns interface could be improved if looked at from a beginner user's view point.

Indeed at initial use, the beginner user has the real fear of sending the wrong email to the wrong customers, at the wrong time.

All of this crucial information is currently only available after several click throughs. requiring an almost advanced knowledge of how to use campaigns.

A little code could produce a Campaign control panel which would sumarize the essential elements. as above.

If it was made to stand out and look appealing,it would encourage more users to give automated campaigns a try.