On the mobile web client when you use a touch device the option you touch should open.
Instead of having to find a touch button the side of the screen and hope that it is lined up with say ..the Company that you are trying to open, touching the Company name should open the company.
This is now available in our Summer Release at the end of June!
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Andrew Hicks commented
Hi Connie,
Ok fair enough. The response I got from the beata program was "functioning as desigend" If there is a technical problem then its a shame but thats the way it is and I hope it is sorted soon as like you say it is very unnatural on an iPad.Thanks
Andrew
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Hi Andrew and Caroline, the original design did enable the entire button to be 'clickable' but it had to be reworked to accommodate a technical issue.
We are still investigating different ways to revert it back to the original intended way of use, as we completely agree that it is far more natural.
Thank you for your patience and understanding with this.
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Caroline Robertson commented
Seems silly that this is not how it was designed in the first place.