Ability to backup Maximizer Live
I used Maximizer Enterprise for years and one of the great features was the ability to backup the entire data base and store it remotely. I experimented with Sugar CRM this past year and they do not allow you to back it up. Only they can back it up. Well... my data got scrambled in Sugar and there was no backup (backup was scrambled. Now back to Maximizer Live and really like it but we need to be able to back it up locally. Depending on the cloud to backup your data is very risky.
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Jean Blyth commented
Agreed.
It is important to keep client notes for compliance reasons even after one stops working and no longer needs a full contact management system.
That was not a problem with the Maximizer Entreprise version but it is a problem with Maximizer Live.
Are there some access privileges once the contract is cancelled in case notes are needed? -
Marc Des commented
Agreed! It is kind of ridiculous that we have no control over the information we upload.