Intelligent Links in Address Book and Opportunity Views
Change the functionality of Links within the Views to be specific to the list itself.
For instance when viewing Opportunities if you click on the Company/Individual link, it takes you to the Opportunity view rather than the view of that company or individual. While you can do this via a right click/select, it would be easier and intuitive to directly link to that entity.
Other smart links could be created:
- email address - opens default email client
- phone number - automatically opens a, make call, note
- other fields - would open the Opportunity/Address Book and make that the active field for editing (ie: Opportunity - Probability of Closure)
To go to the defult view of the enitiy you would just need to click on the display line, just not on the specific links displayed.