Mario Dal Ponte - webtiser AG
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6 votesMario Dal Ponte - webtiser AG
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154 votes
You can create a custom field (UDF) and then set it to True or False. Then using Advanced Search you can filter whether to show entries based on this custom field (UDF).
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67 votesMario Dal Ponte - webtiser AG
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12 votesMario Dal Ponte - webtiser AG
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143 votes
Please note Maximizer’s professional service team have created integrations with Avaya AES among others so feel free to contact them directly if you have an acute need for this type of integration.
An error occurred while saving the comment An error occurred while saving the comment Mario Dal Ponte - webtiser AG
commented
Are there any updates regarding this? We have customers who are eagerly waiting for a solution. Frankly they are angry with the current situation.
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19 votesDeclined · 3 comments · Feature Suggestions for Maximizer CRM » Integration with other Applications · Admin →
An error occurred while saving the comment Mario Dal Ponte - webtiser AG
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Hi Chad,
I've got the same wish/issue regarding Maximizer CRM and Windows 7 regarding TAPI. A post in the getsatisfaction Forum didn't get any reaction so far.Here's my post (link at the bottom):
Hi,
As it is mentionend in the KB article here (http://portalgd.knowledgebase.net/dis...) TAPI with Maximizer CRM 12 and Windows 7 doesn't work.
This article is over 2 years old. Maximizer CRM 12 has been out in four versions (12.0, 12.1, 12.2 and the newest release 12.3 a.k.a. Summer 2013) and this problem has still not be resolved. The article has been viewed just a little bit over 1'000 times. So there is interest in using Maximizer CRMs TAPI functionality with Windows 7.
We have several customers who made not only an upgrade from Maximizer CRM (from version 3 up to 11) to Maximizer CRM 12 but also from Windows XP (support from Microsoft has been announced to be discontinued several times but has been postponed several times. At the moment it will run out on 8th of April 2014) to Windows 7 and most of them use the 64bit version due to the increased RAM they've built into the new machines.
It is not only frustrating for them but also for us. How should we advertise a CRM software that provides a dialer but it doesn't work with the (nowadays) most used OS in companies?
There are workarounds that have been mentioned here (Dial through Outlook) and we were able to solve the problem internaly through a modification of the phone numbers. A lot of our customers use the canonical address format for phone numbers that has been established by Microsoft in 2005 (http://technet.microsoft.com/en-us/li...) and are not willing to change the format of the phone numbers. Firstly it is the official Microsoft Standard and most software developers use this as a standard and what would happen if they would change to a different CRM software? They'd have to re-format the whole DB again. This is not acceptable.
When will this be resolved? TAPI dialing capability is an important function of a CRM for our customers. We could lose them if this will not be resolved in the future.
I've postet it on 25th of July 2013 and have answered it myself to push it up a little bit in the forum on 6th of August and today (14th of August). So far no reaction.
Please resolve this.
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34 votesMario Dal Ponte - webtiser AG
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29 votes
An error occurred while saving the comment Mario Dal Ponte - webtiser AG
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The whole html editor should be revamped and brought up to todays standards. For example:
- inserting table
- search function
- perhaps even a little bit of debugging?
- perhaps colouring of the code
- and please let the code be structured and don't smash it together on the left sideMario Dal Ponte - webtiser AG
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85 votesMario Dal Ponte - webtiser AG
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37 votesMario Dal Ponte - webtiser AG
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7 votesDeclined · 1 comment · Feature Suggestions for Maximizer CRM » Integration with other Applications · Admin →Mario Dal Ponte - webtiser AG
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2 votesMario Dal Ponte - webtiser AG
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3 votes
2022r1 will allow for this
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80 votes
Hi, this is on our road-map. We want to implement searching capability as you mentioned for our Calendar.
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23 votesPlanned · 1 comment · Feature Suggestions for Maximizer CRM » Business Intelligence - Reports & Dashboards · Admin →Mario Dal Ponte - webtiser AG
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44 votes
An error occurred while saving the comment Mario Dal Ponte - webtiser AG
commented
Just had another situation regarding the Knowledge Base. A personal column setup there would also increase the usability.
An error occurred while saving the comment Mario Dal Ponte - webtiser AG
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This feature would also be helpful for the Journal under Personal.
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56 votesMario Dal Ponte - webtiser AG
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2 votesMario Dal Ponte - webtiser AG
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9 votes
An error occurred while saving the comment Mario Dal Ponte - webtiser AG
commented
Hi Connie,
Our customer would like to have everything removed. I don't know how Herbert Yen is feeling about this.
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11 votesPlanned · 0 comments · Feature Suggestions for Maximizer CRM » Business Intelligence - Reports & Dashboards · Admin →Mario Dal Ponte - webtiser AG
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As I wrote in the getsatisfaction forum I have this idea:
Would it perhaps be possible to have a solution when we modify the Outlook Integration for WebAccess?
To my understanding the Outlook AddIn is only for the WebAccess. Shouldn't it be possible to modify the integration to automatically create a note for the selected entry in the WebAccess when calling that contact via the Outlook dialer?
This solution would also be future-orientated as it is a function for the WebAccess.
All it would need to do is create a note with the time and date of the call, its length, the written down text and the call result (done, working, and so on)