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1. Integration with phone system (VoIP/others)

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   30 comments  ·  Feature Suggestions for Maximizer CRM » Integration with other Applications  ·  Delete…  ·  Admin →
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   Under review  ·  Maximizer Admin responded

   Please note Maximizer’s professional service team have created integrations with Avaya AES among others so feel free to contact them directly if you have an acute need for this type of integration.

   Rob Turner supported this idea  ·  May 15, 2015
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   Rob Turner commented  ·  May 15, 2015  ·  Edit…  ·  Delete…

   We use a Horizon a Hosted Phone System. Numbers in the Address Book / Contact page can be click to dial as the Integrator app scans web pages for telephone numbers, it turns them into links for click to dial.

   The only problem in Maximizer is where you would want it to work most:
   Right click -> Phone ->Make a Call = a drop-down list.

   The drop down list I guess is causing the Integrator not to recognise it as a number.

   BTW we have inbound calls working using the same Integrator App

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