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Feature Suggestions for Maximizer Mobile (Native)

68 results found

  1. Saved Searches (Search Catalogs) don't Prompt for Values in Mobile Access

    If you create a Search Catalog with the option to "Prompt for Values" in the Windows/Web Access, then retrieve this Saved Search in the Mobile Access, it doesn't Prompt for Values - it just retrieves the search with the values you created it with, which is not ideal.

    20 votes

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  2. Allow Column Displays in Mobile Access in Phone Mode

    Currently with Mobile Access you need to select between Phone and Tablet modes.
    - Phone mode gives you dialing capabilities from within Maximizer but no column view
    - Tablet mode allows you to see the column view but no dial out

    My suggestion would be to limit the parameters as follows:
    - Phone mode allows you to dial out from your device (WiFi / Cell depending on availability on given device)
    - Tablet mode toggles the column views regardless if it is a phone or tablet

    13 votes

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    1 comment  ·  Admin →
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    Work on mobile access is no longer a part of our strategy. allowing for column setups to be displayed in the mobile app is not not available at this time.

    Within the app, we do allow for you to select up 5 additional fields to be displayed within the lists of the main modules

  3. Maximizer Mobile Access UDF's - folders not available and UDF's do not follow the order set in Maximizer CRM Administrator

    Maximizer Mobile Access is a significant improvement on its predecessors. However, there is a major inconvenience: after opening up a client or contact record, the UDF folders that we have spent time creating according to our particular requirements are not there. To make matters worse, the UDF's themselves appear in alpha order! All of the time spent deciding what order UDF's should be in to maximize user performance is out the window!

    I don't want to go back to the pre Max 8 days and start putting 001 in front of the most Important UDF, 002 in front of the…

    13 votes

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  4. Saving emails to cases

    When out on the road, it would be extremely useful to have the option to save emails to cases from a mobile to keep everyone up to date with the information. Currently I have to wait until I am back with my laptop to save the email via the Outlook Web Access toolbar.

    12 votes

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    Planned  ·  1 comment  ·  Admin →
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  5. Recurring Appointments in MaxMobile and Mobile Access

    Enable the ability to create recurring appointments in mobile products.

    12 votes

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    Under review  ·  1 comment  ·  Admin →
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  6. Include Maximizer alarm integration on smartphones

    ...or provide the ability to send email reminders for tasks.

    10 votes

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  7. Ability to Modify Document (Email) Properties in Mobile Access

    When you send an email in Mobile Access, you do not get the option to modify the Document Name (it automatically uses the subject line of the email), add a Document Description, assign a Category, or change the Owner (it defaults to Public)

    This is the same with the Web Access (see http://suggestions.maximizer.com/forums/123601-feature-suggestions-for-maximizer-crm/suggestions/2803111-when-emailing-from-maximizer-allow-the-user-to-ins) but at least you can modify the Properties of the Document afterwards.

    In the Documents window in Mobile Access, the only option you get is to Open or Delete the Document - you cannot modify the Properties. This is a problem if remote users need to…

    10 votes

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  8. Ability to send a mass mobile text message to individuals and contacts

    In the environment that I work in, some users would like to be able to search for specific criteria and send a text message to mobile customer about promotional information or invitations to events.

    9 votes

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    1 comment  ·  Admin →
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  9. MaxMobile Voice Search

    Voice search for Companies / Contacts (full name) in MaxMobile. Bing and Google apps take advantage of the voice command features on mobile phones and submit the text to their search engines. Can voice be captured, converted to text and sent through the MaxMobile webservice to search on names?

    9 votes

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  10. Disable "remember me" on Web/Mobile Access

    Add in a configuration option for Web/Mobile portals to hide the "remember me" checkbox.

    One of my clients pointed out that they consider this a security issue, as we shift more towards web and mobile, that they would prefer to not have this option available on their portals at all.

    9 votes

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  11. Show all addresses in the Mobile Access

    Hi, We have customers who have set up multiple addresses per company. E.g. Visiting address, P.O. Box etc. In Mobile access only the selected address is listed. For mobile access mostly you go to the Visiting address. In Webaccess you will just use the PO Box address to merge to a document. So this is a huge conflict in use of the Mobile users and the users that want to use the addresses for Merges with MS WORD. My idea is to have an option to show each address in the Mobile Access, Users should each set it for themselves…

    7 votes

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  12. MaxMobile Support for BlackBerry Z10 & Q10 vs Maximizer Mobile Access

    In testing Maximizer CRM 12 Summer 2013 CTP, I asked if there was support for BlackBerry OS 10 (https://getsatisfaction.com/maximizerctp/topics/maxmobile_for_blackberry_os_10).

    The answer back was that support for BB OS10 was not planned and the suggestion made was to use Maximizer Mobile Access instead.

    In order to completely replace MaxMobile for the BlackBerry, there are at least three very deficient areas in Maximizer Mobile Access that [b]must[/b] be improved:

    1. You can only see 1.5 client records at a time after a search for clients with a small screen like a BlackBerry. MaxMobile gives 5 or 6 client records on each…
    7 votes

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  13. Save emails to a contact from device

    The ability to respond to emails from the device and have them save to maximizer is essential. Otherwise having to go to full web version to log emails is a cumbersome work around.
    Thanks for asking.

    6 votes

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  14. Save Emails to Maximizer using your mobile devices.

    The idea is to receive emails from client directly in your mobile and be able to sync with maximizer email record. This way there is less time to go to outlook and sync the emails/replies/forwards individually.

    6 votes

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  15. iphone handling of alpha UDF's needs improving

    If there is a text udf field with more than 36 characters with an iPhone you can't edit any further than the 36 characters.
    Tap to bring up key board then hold to mark where the edit to take place. Drag to right and curser won't go past the box edge and the text won't scroll to the left. This was a problem on the old version and no change on the latest v2017R2.

    5 votes

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  16. follow-up deadline is approaching

    When we get hotlist notifications for CS Cases, it just says "My follow-up deadline is approaching". On mobile access it is not easy to see who this is for, so could the text be changed to say "My follow-up deadline with XXX is approaching".

    5 votes

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  17. Reply to mobile email

    Currently you can only view saved emails in the mobile client. I suggest adding the ability to reply or forward emails as well.

    4 votes

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  18. Maximizer Mobile - Create Mobile Forms

    Create a new function in Maximizer Mobile - Create Forms. Forms are being used more and more these days being Google Forms and other Mobile apps. I think this would open up a great new feature for Maximizer Mobile and it would be great if it's also accessible via Maximizer Web. Creating a new Icon in Max Mobile called Forms. With this you can create forms with existing UDFs in Maximizer or create new ones. We have received a few requests for service techs in the field to be able to create a service tickets and capture signatures for the…

    4 votes

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  19. Show contact photo on mobile version.

    Show contact photo on mobile version.

    4 votes

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  20. Quick Access search description too long. Search details not visible on mobile interface.

    Quick Access search description too long. Search details not visible on mobile interface. Suggest removing the following search prefix "Retrieve Saved Search - Address Book".

    4 votes

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Feature Suggestions for Maximizer Mobile (Native)

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