Interactions workflow adds clicks for the user
There are too many clicks now when logging a call. If you want to log that you made a call and left a message it has gone from 2 clicks to 7!
Even the recording of call that you connect on adds clicks to start the timer - when this used to be on by default
3
votes
Paul Pitman
shared this idea
-
Paul Pitman commented
Mandatory Subject for interactions is one cause for the increase in clicks. allowing for the setting of a default value would help - but why make it mandatory?