Interactions logging should be optional
This new Interactions logging should be optional. i don't need more logs of notes i already am keeping. Also the foot note at the bottom of our phone call note should not be there as it makes our note void for compliance purposes. And interactions should be able to be deleted in case i make a mistake and need to make the correction it still stays logged in there - taking up space in your servers?
1
vote
Paula
shared this idea
We are moving to interactions. Phone notes won't be generated after 2022 R1. Deleting interaction log is supported in 2022 R1.