New UDF Type(s)
Being able to allocate multiple staff (Max Users) to an Opp or a Case, when using Account Manager is of course only limited to a single person, would be a great improvement, eg putting together a project team.
This would also need to flow ideally to being able to send emails to all Team members.
Setting up the Teams in Administrator isn't an ideal solution as they can be very dynamic.
Also the ability to schedule Tasks & Appointments against a whole team rather than an individual as it currently is would make sense.
Another type of UDF that would help is being able to reference another AB entry. At the moment the Partner field is limited, as is the Related Entity field, largely by the lack of ability to utilise the current data.