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Add a Quick button to the Customer service area of the Address book to enable a Note to be added to a selected case with out entering it.

Currently with a Company selected in the Address book, when selecting a case from the Customer Services tab and then clicking Add Note it gets added to the Company. Would it be possible, If selected or ticked that a quick button could be added next to the current buttons for Resolve, Sign & Escalate to add a note to that case.

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    David shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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